FAQs

LIMITED COLLECTIONS

  • All XO clothing collections are limited. This means that our garments are produced in smaller batches using fabrics in colours and prints that we will not repeat and will not restock 
  • This is to ensure exclusivity, and a focus on conscious and local wardrobe curation 

    GOLD-PLATING

    • Our gold-plated items are plated on brass unless otherwise specified
    • Items that are gold-plated on Sterling Silver are specified as Vermeil
    • All gold-plated items are to be worn with care as any contact with liquids in the form of perfumed items, showering, swimming and exercising will cause the plating to eventually deteriorate or rub-off

    PRE-ORDERS

    • Please note that pre-order items are in the their production process and not yet in stock. This means that the item is unavailable for immediate shipping and may take between 2-3weeks to be delivered. Not ideal...but definitely worth the wait!!
    • Pre-orders are processed as regular orders and you will be charged the full amount at the time of purchase